How to apply

1. Applying

1 Enter your email address and press Send verification code. Type the 6-digit code from your inbox and press Verify & continue.
2 The first time, set a password. Next time you can sign in with your email and password.
3 Press Start an application and choose what you need: Certificate / Marksheet / Transcript, Verification or Attestation / Testimonial.
4 Fill in each step — your details, photo, degree and the documents you want. The fee is shown as you choose.
5 Upload the supporting documents asked for, as PDF, JPG or PNG. If you do not have one, press Not available / missing beside it.
6 Check everything on the review page, accept the declaration and press Submit application.
7 Pay the fee with bKash. Keep the receipt — you will need it to collect your documents.

Your answers are saved as you go. To finish later, open My applications and press Continue application.
Password-protected or damaged files are rejected. Photos are made smaller automatically; only a very large PDF may need shrinking.
A fee shown in US dollars — verification for a foreign institution — is paid by bank transfer, not bKash. The payment page shows the bank details.
Your application number is shown under My applications. Quote it whenever you contact the office.

Every application you make is listed under My applications with its status. You are emailed and texted when something needs your attention.

Draft: Not submitted yet. Open it, finish the form and submit it.
Payment due: Waiting for your payment — press Proceed to payment. You also see this if the office adds a document you need; you then pay only for that document.
Submitted: Submitted. No fee was due for this application.
Paid: Payment received. The office will start working on it.
Processing: The office is working on your application.
Awaiting department verification: Your department is confirming your record, for example library dues. Nothing to do unless they contact you.
Verified: Your details have been checked. Your documents are being prepared.
Needs correction: The office needs something from you — see "When the office asks for something" below.
Ready: Ready to collect. Press How to collect to see where.
Delivered: All your documents have been collected.
Cancelled: The application was stopped. Contact the office if you did not expect this.
Refunded: Your payment was returned to you.

If a detail is wrong or a document is missing, the office tells you by email and SMS, and your application shows Action needed.

1 Open the application from My applications and read Queries from the office.
2 To answer, type your message and press Send reply.
3 If a document is needed, use Add or replace documents: add a new file, or pick the file the office flagged to replace it.
4 When you have done everything asked, press Submit response to office. Your application goes back to the office.

1 When a document is ready you are emailed and texted, and the status shows Ready.
2 Press How to collect to see which desk each document is collected from.
3 Come to the Office of the Controller of Examinations with your payment receipt and a photo ID. Someone collecting for you also needs a signed authorisation from you.
4 Documents you ordered together may be ready at different times. Once everything is collected, the status becomes Delivered.